In the media

Optus Security Breach

We’ve had many calls and emails from concerned constituents about the Optus data breach over the past few days.  If you have been affected, you will have received a text or email directly from Optus to let you know.

It’s important to note that while personal details (name, address, email and document data like passport/Medicare/license numbers) have been part of the breach, no financial or credit information was impacted.

You can find the latest information on the Optus data breach here: Cyberattack Support ( You can also call Optus directly on 133 937.

Here are some links to help if you have been affected:

Other tips:

  • Please do not click any links via email or text that look suspicious or provide any personal details over the phone.

Cyber security is something we should all take seriously.  There are some basic steps we can all take to help protect ourselves online such as:

  • Turn on automatic updates for all devices (phone, laptop, desktop)
  • Turn on multi-factor authentication for email, banking and social media
  • Back-up your devices (phone, laptop, desktop, tablet)
  • Set secure passphrase
  • Watch out for scams via email, SMS, phone or social media

Visit for more information.

We’re currently in touch with the Prime Minister’s office to receive further updates and will keep you posted when we know more.

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